Help Centre
SUPPORT & ASSISTANCE
Fabric & Materials
The RHYNO standard means pure Bamboo, completely free from synthetic fillers and harsh chemical softeners. Our fabrics use certified long-staple Bamboo fibers for natural breathability, antibacterial properties, and skin safety.
Unlike cotton fibers which have rough microscopic shapes, bamboo fibers are naturally smooth cylinders. This prevents skin irritation, wicks sweat 30% faster, and breathes better through natural ventilation.
GSM measures fabric density (Grams per Square Meter). RHYNO offers two weights: lightweight 220 GSM for everyday breathability, and heavyweight 280 GSM for a structured, premium feel.
Orders & Delivery
RHYNO ships within 24 business hours. Free shipping on orders above ₹2,999. Metro cities: 3–5 days, rest of India: 5–7 days.
Currently, we ship across India only. International shipping is coming soon. Subscribe to our newsletter for updates.
Exchanges & Return Policy
We offer free size exchanges within 7 days of delivery. Items must be unworn, unwashed, and have original tags. Contact us via email or WhatsApp to arrange a pickup.
Full returns within 7 days of delivery. Once we receive and inspect the item (must be unworn), we process your refund to the original payment method.
Fabric Care
Wash inside-out in cold water on a gentle cycle. Use mild detergent. Skip bleach and fabric softeners. Lay flat to dry or tumble dry on low. Iron on medium heat.
No. RHYNO uses premium long-staple fibers that are pre-shrunk during manufacturing. Expect under 2% shrinkage and no pilling, even after many washes.
Still Have Questions?
If you cannot find answers within our support index, our support desk can answer sizing or delivery questions immediately.
