RHYNO
Terms of Service
Last updated: 01 July 2026
Welcome to RHYNO (therhyno.com). These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from us. By accessing the Site or placing an order, you agree to be bound by these Terms.
1. About Us
RHYNO is operated by RHYNO, registered at R2-3960, Agriculture College Road, Near Maa Sharda Gym, Housing Board Colony, Rewa, Madhya Pradesh 486001, India. GSTIN: 23CPGPP6544F1ZU.
2. Eligibility
You must be at least 18 years old, or using the Site under the supervision of a parent/legal guardian, to place an order.
3. Products & Pricing
- All product descriptions, images, and prices are provided in good faith, but we do not warrant that they are 100% accurate, complete, or error-free.
- Colors may vary slightly due to screen/display settings.
- Prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to correct pricing errors and to cancel orders placed at an incorrect price, with a full refund issued in such cases.
- We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
4. Orders & Payment
- All orders on RHYNO are prepaid only — we currently do not offer Cash on Delivery (COD).
- Accepted payment modes: Credit Card, Debit Card, UPI, Net Banking, and popular wallets (e.g., PayZapp, Mobikwik, Airtel Money, FreeCharge, Ola Money, JioMoney), processed securely via our payment gateway, Razorpay.
- An order is confirmed only once payment is successfully received and you receive an order confirmation email/SMS.
- We reserve the right to refuse or cancel any order due to suspected fraud, unauthorized activity, pricing errors, or stock unavailability. In such cases, a full refund will be issued.
5. Shipping & Delivery
Shipping is handled by our logistics partner, Delhivery. Please refer to our Shipping Policy for detailed timelines, charges, and serviceability information.
6. Returns, Exchanges & Refunds
Please refer to our Return, Exchange & Refund Policy and Cancellation Policy for full details.
7. Intellectual Property
All content on this Site — including the RHYNO name, logo, product designs, photographs, graphics, and text — is the property of RHYNO and protected under applicable Indian and international intellectual property laws. You may not reproduce, copy, distribute, or use any content without our prior written consent.
8. User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Post or transmit any harmful, defamatory, or infringing content
- Interfere with the proper functioning of the Site
9. Limitation of Liability
To the maximum extent permitted by law, RHYNO shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased, including delays or issues caused by our third-party logistics partner. Our total liability for any claim shall not exceed the amount paid by you for the relevant order.
10. Third-Party Services
Our Site integrates with third-party services (payment gateways, Delhivery for shipping, analytics providers). We are not responsible for the acts, omissions, or policies of these third parties, though we work to ensure they meet appropriate service standards.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Rewa, Madhya Pradesh, 486001, India.
12. Grievance Redressal
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the details of our Grievance Officer are:
Deepak Prajapati
Designation: Founder
Email: deepak@therhyno.com
Address: R2-3960, Agriculture College Road, Near Maa Sharda Gym, Housing Board Colony, Rewa, Madhya Pradesh 486001, India
Response Time: We will acknowledge your complaint within 48 hours and resolve it within 30 days of receipt.
13. Changes to These Terms
We may revise these Terms at any time. Updates will be posted on this page with a new "Last updated" date. Continued use of the Site constitutes acceptance of the revised Terms.
14. Contact Us
For any questions, reach out to us:
